SMS Messaging with Flomni CSfor Your Business
Automate service notifications and personalized SMS messages
based on real-time events in your business systems
Keep Customers Informed with SMS
Even When They’re Offline
Deliver important updates directly to customers, without relying
on internet access or additional apps
Reach More Customers
Send SMS messages directly to customers’ phones,
without requiring them to install additional apps
or register with messaging services
No Internet Required
Deliver important notifications over mobile networks,
even when customers are offline
or don’t have access to the internet
Direct Customer Communication
Send verification codes, order status updates,
and other service notifications directly
to customers’ mobile phones
Set up service notifications triggered by events
in your business systems, including order confirmations,
status changes, and other customer actions
Automated SMS Notifications
Set up service notifications triggered by events
in your business systems, including order confirmations,
status changes, and other customer actions
Personalized Messaging
Use customer data from your CRM and other business systems
to automatically personalize SMS messages
with relevant customer details
Scheduled SMS Delivery
Schedule SMS messages for specific dates and times
to ensure customers receive important updates
at the right moment
Reporting and Analytics
Track messaging costs, monitor campaign performance,
and identify opportunities to optimize
your SMS communications using delivery data
Make SMS Part of Your Customer Service
with Flomni CS
Extend your SMS capabilities with Flomni CS tools
to engage customers throughout their journey
Connect SMS with Other Channels
in a Unified Communication Workflow
Secure by Design,
Built for Control
Hosted in Russia
Local data hosting helps meet Federal Law 152-FZ requirements and keep the platform running in a protected infrastructure
Privacy
Company data stays within an isolated environment
and is not used to train models or shared
with third parties
Data Encryption
AES-256 encryption at rest and TLS
in transit help protect data from leaks
and unauthorized access
Accelerate Customer Service
without Sacrificing Quality or Control
80%
of routine support workflows
handled automatically
30s
average time
to the first response
100%
of customer requests tracked
through final resolution
>95%
customer satisfaction
with the quality of support